Responsible Gaming

Gambling is enjoyed responsibly by many people, but for some individuals it may lead to harmful behaviour, loss of control, financial difficulties, or other negative consequences. Gambling-related harm can affect not only individual players, but also their families, friends, workplaces, and wider communities.

We therefore support an industry approach in which player protection is treated as a shared responsibility between operators, game suppliers, regulators, technology providers, and other industry stakeholders.

Our role is to develop products responsibly and to support our partners in maintaining safe, fair, and compliant gaming environments.

Our responsible gaming approach includes the following principles and practices:

• Fair and secure games — We aim to ensure that our games meet applicable technical, security, fairness, and certification requirements.

• Responsible game design — We consider player safety when developing game mechanics, features, user interfaces, and other elements of the gaming experience.

• Clear and transparent information — Game rules, functionality, and relevant product information should be communicated clearly so that players can understand how a game works.

• Support for player protection measures — We support operators in implementing responsible gaming functionality and controls in accordance with their licensing and regulatory obligations.

• Compliance with applicable standards — We work to meet relevant regulatory, technical, advertising, and industry requirements applicable to our products and business activities.

• Responsible marketing practices — We aim to ensure that our promotional and marketing activities are appropriate, transparent, and consistent with applicable responsible advertising standards.

• Employee awareness — We encourage awareness of responsible gaming principles among relevant employees involved in product development, marketing, compliance, and other areas of our business.

• Industry cooperation — We support cooperation with operators, regulators, certification bodies, industry organisations, and other stakeholders to improve player protection practices and industry standards.

Responsible gaming tools are primarily provided and managed by the licensed operators through which games are made available to players.

Depending on the operator and applicable jurisdiction, such tools may include:

• deposit limits;

• loss or spending limits;

• session or time limits;

• reality checks;

• cooling-off periods;

• temporary account suspension;

• self-exclusion;

• access to responsible gaming information and support services.

If you are concerned about your gambling behaviour, we recommend using the responsible gaming tools available through your gambling operator and seeking independent professional support where necessary.

It may be helpful to review your gambling behaviour if you:

• spend more money or time gambling than you intended;

• try to recover losses by continuing to gamble;

• find it difficult to stop or reduce gambling;

• hide your gambling activity from people close to you;

• borrow money or experience financial difficulties because of gambling;

• feel stressed, anxious, frustrated, or distressed because of gambling;

• allow gambling to interfere with work, relationships, or everyday responsibilities.

Experiencing one or more of these signs does not by itself determine whether someone has a gambling problem, but it may indicate that further reflection or support could be useful.

If gambling is negatively affecting you or someone close to you, independent organisations can provide confidential information and support.

You may wish to contact recognised responsible gambling organisations or local support services available in your country.

Examples may include:
[Responsible Gaming Organisation / Helpline] — [Website]
[Responsible Gaming Organisation / Helpline] — [Website]

We also recommend contacting the licensed gambling operator directly if you wish to activate limits, self-exclusion, or other responsible gaming tools associated with your player account.

Our products are not intended for use by minors.

Licensed operators are responsible for implementing appropriate age-verification and access controls in accordance with applicable law and licensing requirements.

Parents and guardians should also take appropriate measures to prevent minors from accessing gambling products or services.

Responsible gaming is an ongoing process rather than a single compliance requirement. Platipus Holding will continue to review relevant regulatory developments, industry practices, and responsible gaming standards and will seek to support a safer and more sustainable gaming environment through the way we design and provide our products.